I booked to fly to Cape Town on Sat 26 Oct 2013. Being a Voyager member for years I booked through SAA my first port of call. The only seats available being the Currie Cup final came to a total of R3149 The morning I check online after my employer tells me I hope you booked Mango and I said yes, I ...
Below i Dear SAA I am a regular customer of SAA and have always enjoyed flying on SAA compared to other airlines. However, on 19 September 2013 I boarded the 07:30 SAA Flight 1403 from OR Tambo to East London. To begin with the aircraft was filthy and some of the seats are visibly worn out. Before ...
This morning at the airport it was announced that our flight was delayed by 1.5 hrs. I (stupidly) assumed that i did not need to hurry to check in. I tried to check in just after the cut off time and was advised that the check in cut off still applies. *panic* But the gent helped me and checked me ...
I booked my wife and 2 year old daughter on a morning flight to Harare. the e-ticket specified that the plane will be boarded at terminal B. on the day being a frequent flyer my wife got there on time and was really skeptical about the fact that the ticket said terminal B which from her knowledge ...
Flew from Zimbabwe on saa and my bag was unwrapped and my camera charger went missing together with some of my clothes. Reported the incident filled in necessary forms. Got a response a few days later from customer care saying they were going to replace, that was in january 2013 to this day no ...
My father traveling back to SA with SAA on 11th of Aug, but unfortunately SAA lost one of his luggage which is about 22KG. we try to claim our lost on the luggage after 10 days with all the paper works that SAA request. i email them on 2nd of Sep and their send the auto respond mail back to said ...