I had 6 flights from durban- joburg -cairo - heathrow departed december 2012 returning january 2013. i claimed online in january this year and the site put up a message saying 45 days to process. i forgot about and remembered today and checked my miles and i got miles for 3 out of 6 flights. i sent ...
I spent over R160 000 on my Nedbank Premium Voyager card and am eligible for a Voyager Comapnion award. However, SAA did not notify me - How am I supposed to know. I figure this was achieved in June 2013 as one has 1 year to use it. I only found out now 18 October 2013. Shocking - it expires on 29 ...
Booked vehicle with Voyager partner using Voyager points on 18 Aug. Trip vehicle booked for was unexpectedly cancelelled and I cancelled vehicle hire directly with hire company the same day. Emailed request to Voyager on 20 Aug and again on 22 Sept, and to date haven't had a single reply. Phoned ...
We got to the airport at 2pm where we were informed that SAA is being delayed for 2 hours and boarding at 1845pm. After waiting for 5 hours we eventually got on board. The flight attendants wasn't very friendly and slow. It took 5 tries to get our drinks right, a simple brandy and coke. As well we ...
As the host to a global meeting in the past two weeks in SA, I am utterly disgusted by SAA's mishandling of lost luggage by one of our participants from Quito, Ecuador. Her baggage went missing en route to SA (she then travelled on to Maputo) on 30 September, and by the time she returned to Quito ...
4 hour delay which meant 8 hour wait at Heathrow, poorly stocked drinks trolleys, limited stock of food, tv and radio channels broken for entire flight from London to JHB/Grumpy air crew/delayed disembarking/alot of passengers missed connecting flights/letter promising compensation came to nothing, ...