I had erred when booking in online the morning of my return flight to Cape Town after two intense days of meetings. I explained this to the gentleman assisting me with my boarding pass. At this time, the only seats available were middle seats. I explained to the gentleman that I had asthma and he ...
I would like to take this opportunity to complimentBezil Carlton for his exceptional service. SAA should consider themselves privileged to have an individual of this caliber in their employ. ...
Called the call centre (25/10/2013) to make payment on my reservation and confirmed R3032 (2 passengers, therefore 2 payments of R1516) would be taken from my account. They took 3 times the R1516 but the forth R1516 was returned due to insufficient funds. I recieved an e-mail almost immediately ...
I flew from JHB to New York in 31 May - 7 June 2013 and I waited for my Voyager Miles to be loaded. I started logging calls with Service Request No: SR403001 in August, 15, requesting my miles to be allocated. I was told the reason why my miles are not allocated is because I had used my Maiden name ...
I was due to fly with SAA on 13/10 and checked in early at 12noon. I am a British National who has been resident in South Africa for the last 5 years. During my travels i had my passport and was travelling using an EMergency Passport issued to me by the British High Commission in Dar es Salaam, ...
I was at SAA's offices in Cape Town on Tuesday 22 October to pay for 2 international tickets that I booked for my parents. The total amount was R15 796 which I used my Master Card to pay for & the amount came off account immediately. Today I go to Checkers for some groceries & all my cards ...