We run an office for a lady businesswoman. neotel is her service provider. we recieve mails (which reguralrily 'go down') via the Neotel 'server'. This server went down last weekend. When we tried to sort it out Daniel, REFUSED to hold while we validated the account holder. This lady NEVER comes to ...
Sold 5G a month and only getting 3G. Query was logged and was promised that it will be sorted. Nothing has happened and nothing has been fixed. I am cancelling the contract and they can sue me for all i care! On top of that i had endless trouble getting it to work from the beginning. Please note it ...
I HAVE SPOKEN TO SEVERAL CLERKS ON A DAILY BASIS TO CANCEL THIS NEOTEL ACCOUNT SINCE DECEMBER 2012. IN JANUARY 2013 SPOKE TO STEPHEN WHO IS THE MANAGER AND WAS PROMISED NO MORE DEBIT ORDERS (I NEVER AUTHORISED A DEBIT IN THE FIRST PLACE). BUT STILL NO JOY, I THEN FILLED IN FORMS WITH MY BANK TO ...
I Phoned Neotel on the 16th to activate my voicemail. They gent told me that he did so and that i need to wait 24 hrs for it to work . till date nothing. I phoned Customer Services now and the gent tells me that the account has been cancelled. I said to him how can that be. I'm phoning you from the ...
I've had Neotel for a while, but since I upgrade my Mac OS it no longer works - they have done NOTHING to help me, despite numerous calls and emails and now I'm trying to cancel my account and all they can do is tell me to mail them... my mails are not responded to... how the are they still in ...
I ve been a neotel customer for 4 years and finally was offered an upgrade from the call center. The new package was sent to me and the internet service did not work, after hours on the phone with technical, they asked me to try another package which also did not work, because of poor signal in my ...