09:51 Fri 16 Aug For 3 years now we have had nothing but horrific service from them, no resolutions to an on going problem of calls dropping, bad reception etc etc etc. Everybody promises to come back to us yet nothing happens? 14:02 Mon 19 Aug Hello Kimmy vd Berg, Please be advised that this ...
As you know after a great deal of fuss, threats and publicising the shoddy service on the internet, Neotel then redeemed themselves and I received a replacement device for my previous one which did not work properly, the (second-hand) or reconditioned one that I received is even worse, people ...
I am currently using a orange internet dongal from Neotel which is not compatible with windows 8 drivers, I have called the service centre and the Durbanville branch who would have called me back and still I wait. everytime I want to connect to the internet I must delete the neotel modem and ...
Purchased a contract in may 2012, after being given written assurance of a strong signal with excellent coverage. it was almost an immediate discovery that their service was useless and very unstable. after several complaints and e mails a technician was dispatched to do a few measurements. (his ...
I have always sung the praises of Neotel, but since the bad service I have received in trying to close down my account, I will not be recommending Neotel to anyone. I have sent three emails and made three phone calls trying to discontinue my account. The first of these was sent on the 8th July. ...
My 6Mbps WiMax internet connection is running extremely slow at .7-1.5 Mbps for the last few days, I contacted technical support - got a very rude reply from a "support person" who has no technical knowledge at all, spoke later to another two support people who were not interested but one ...