What utter hogwash!!! It was not resolved successfully at this time I was sitting in the Neotel hut. Then received the two mails attached only to be stuffed around with a hot poker that Neotel must have thoroughly enjoyed. I would however have say that to be called, told that my instrument is under ...
I was declined a neotel contract based on my finances. This was the first joke as I currently have a R3 mil house in my name, bondfree, many shares, no debt, and earn R20 000/month, semi retired. I challenged this on principle and was eventually granted a contract. I complained to the general ...
Hello Neotel, Ive called the costumer service this morning, and enquired about the credit which supposed to be passed according to you and it HASNT BEEN PASSED YET... and on top of it there's another billing problem that i took it up with the customer service team this morning. This month ive ...
I have been a Neotel customer for a while now, and suddenly I cannot top up my Prepaid USB device for internet access with their 24GB bundle, and the call centre tells me I must go to a Neotel shoo to buy a voucher. Why do they think I always bought it online (an EFT to their bank account)? Because ...
I purchased a data card for R799 on 11 Dec 2012 Neotel at Capricorn branch. The salesperson provided me with username and password to register the card, which didn't work. I went back to the store and was advised that I could be assisted only while the N1City office is open or go to N1 CIty direct; ...
Been having internet cuts since Wed 21/08/13. Reported to call centre on 3 diff days. Keep getting different stories. Now im told that something in my store is interfering with the signal. I had this problem a few months ago, Neotel found out later that the towers were down. I have not moved my ...