I have been a Neotel customer for 6 years and have always paid R99 a month for my line. In May I went into the Neotel store in Cedar Square to replace my faulty handset. The lady who helped me informed me that I had two Neotel lines and I asked her to please cancel the one as I had never used it. ...
Neotel has charged me for a line that i dont even have for an amount of R2424.08 this month, upon calling i have to write and submit an affidavit in my working time because of the mistake they did. ...
Neotel issued a credit notice on my account on the 26 June 2013. I have contacted Neotel at least four times over the last few months and still have not received the money due to me. I have another phone rental account with them and if this is not sorted out within the week, I'll be cancelling that ...
I cancelled my neotel service on 17/5/2013 as no response was received after two queries were logged as I had only limited and occasional internet service. (cancellation reference SREQ-83092472). They have to date not responded but are still taking monthly subscription, their installation has also ...
My internet has become very slow over the past 3-4 months! I download something then it stops! This causes me to restart a download and waste my bandwidth which I PAY FOR! Its becoming a money making thing! Cant really play online games anymore either like I used to. Websites load slow or even time ...
This is now my 2nd complaint about Neotel and I haven't had an account with them since June 06 2013. We cancelled our account due to pathetic service and it would appear that service runs throughout the entire company, accounts department included. I received my cancellation fee at the beginning of ...