I have been a neotel pre-paid customer for the 2 years and last week I decide to change to contract but having not much knowledge of how phones contract work I walked into the neotel office at la-lucia ridge. The sales person was called to come meet me I explain what I wanted to use the phone for ...
I called Neotel for assistance regarding one of my NeoGo's that I haven't accessed in a while. After waiting on the line for about 5 minutes, I hung up because the voice notification system informed me that I could login and request service via the website. So I went to the website to register in ...
Good day, Formal complaint about Neotel. I suspended my Neotel service 8 April 2013, reason for this is that I lost my handset. I still wanted to use the data package, but since I suspended it, the consultant said she has to suspend the data as well. She told me that I will only pay a service fee ...
Went to midrand walkin customer service centre to swap a handset that drops calls and battery life is zero. They promised to get back to me end of day that day now its more than a week going to 2weeks. I use this phone for business and i am losing business due to this!!! ...
Hi, I have been having trouble with very very poor reception basicly from the start of purchasing my neotel phones. People can hardly hear me when I speak and also the other way around. When I purchased the phones we checked on the Neotel website for coverage and it showed 100% coverage. But now ...
Once again we have phoned Neotel with exactly the same complaints once again someone will come back to us... is there anyone there that can tell us what is going on and fix our problem??? ...