Good day, Well not for me, I took out a 12 month contract with neotel for a 3gig internet package, I paid my subscription on time every month with no problem, when I applied I was a new client and at the goodwood branch, Cape Town they took a refundable deposit of R350, I guess security for them if ...
I took a modem contract with neotel in september and was not happy with the contract and returned within 7 days and i was told that the contact is teminated, In October neotel debited R820.00 from my bank account, when i contacted them they advised me that i will be credited again in the new ...
A while ago i bought 2 neotel pay as you go handsets for R399 each. They were delivered and i had endless problems with them from the start. bad reception, bad sound etc. So I asked for a replacement unit for both handsets. Both units were replaced and i had the same problems. i replaced the units ...
3months ago i upgraded on home service. On the upgrade i specifically asked to cancel the existing system when the new one becomes active. Instead i was billed for both systems over2moths. And now when finally the invoice was under R1000, the mistakenly bill an additional R700.40 from my account. A ...
For over two years i have been reporting to neotel about the poor network coverage in the sandton area precisely in strathavon between grayston shopping center and the firestation upto brazenhead hotel. For over two years now, the line is unclear, i pay over r600 for a service i am not getting. ...
I recently - October 2013 - upgraded my Neotel account to the Axesstel Router which I was promised would deliver up to 3mbps download speeds and nothing less than half of that. In the two weeks just after receiving the device, and having to test my speeds against a Neology server as the Neotel ...