When I upgraded to a bigger package, from the word GO I had problems with bad service. The end of October R 437.00 should of been deducted from my account on a monthly basis but instead they took R 698.00 - not cool!! They have just deducted R 911.00 from my account but did not give me the benefit ...
I have a Neotel phone and WiFi router. Firstly every Monday i have to reset my router before it works. Secondly i think its pathetic that Neotel call center cannot phone customers back. My land line doesn't want to make or receive any calls so i had to phone the call center from my cell phone, i ...
Reference SREQ_109373636 - It is now 4 weeks since Neotel debited my bank account with another's Bill. Despite notification on the 12th November that this was being dealt with urgently and subsequent notification on the 18th November that a request had been submitted to Billing to ...
Dear Neotel Please be advised that my voicemail service which is supposed to be set up and in full working order for telephone numbers 0218255800 & 0218289155 is and has never worked for a single day! I am able to set up my voicemail with personalised message, it goes to voicemail and even ...
I realy want to stress the fact that neotel want there money each and every month but the can not supply us with drivers for windows 8. why do we need to pay for our monthly commitments but they can not give a commitment to the country to install windows 8 drivers. they knew that windows wil update ...
About 3 months ago I applied for a landline to be installed in my new business premises. I called Neotel because they didn't have to install any cables and I thought they would be fast. it appears Telkom could help me sooner so I went with Telkom an the very next day cancelled Neotel. just to find ...