After placing an order for 6months adsl with 2months free and sending in my forms, no one bothered to notify me that there were items missing to process the order. if i didnt call myself to check i would have still been waiting. after much complaining i received an sms stating that my ordered was ...
I have just signed up with Mweb. Out of the 2 days that I have been with them, my calls have never been answered within 20min. I have spent so much money just trying to get through to a consultant for something as simple as my pin and username. I was told by Luigi that the sales department will be ...
After purchasing an all inclusive 1mb uncapped line from Mweb, There was a multitude of issues regarding the connection of the line mostly a telkom issue. Mwebs call center was extremely pleasant, efficient and provided service that I was bragging about to colleagues the next day. They have by far ...
If you are looking to be ripped off, mweb is the place to do it, for a fraction of the cost you can host on Afrihost. Mweb they make it difficult for you to leave, 30 days notice period and each and every service they charge you for... all the services you could get from another service provider ...
I would like to use this platform to thank Rukaya and Danielle from the MWEB Customer Contact Centre: E-Mail Centre for understanding my problem and giving me options that will suit my needs. On top of that, I was kept informed and my request was actioned speedily. Thank you very much!!! ...
For about 6 months now I have been trying to sign up for fax to email. I have been shifted from pillar to post, promised call backs, kept on hold for 15 minutes and more and no one seems to be able to help me! Does MWEB not offer this service? if not, why dont the sales people know they don't offer ...