I am trying to cancel my ADSL line and MWeb states that the line belongs to Telkom and Telkom states that the line belongs to MWeb. I actually do not care who the line belongs to - just cancel my line and data - effective immediatley! Also why do not need to pay a month's notice when I am not using ...
MWEB have been sending threatening SMS's regarding an amount of R60.00 that they say we owe and which we dont. We contacted the call centre twice already (first time 11 January 2013) to find out what the sms is about. Both times we were told we would be phoned back and told where the problem is. So ...
I use a router called a mikrotik which is used for more advanced routing options and additional wireless interfaces etc. I dial up to ANY other ISP and i never have any problems but when I dialup to MWeb I get wrong username and password every 20 minutes for 5 to 10 minutes after which it's fine ...
Hi ive had a connection but the sync speed was terrible on my 1mb line and i couldnt browse and now I xan have internet but its so slow telkom told me that it was the underground cable and promised to replace it but nothing has been done as of yet, when I switch my router off and on I cant even ...
I have added another domain to my account and according to Mweb, you need an uncapped hosting account for each website to obtain webhosting and website selfbuild. I received an email from Mweb creating another account, therefore botching my whole system. It is almost a week and the new domain and ...
I contacted Mweb Business to set up an additional email on our existing email package. I spoke to Shane Marks who told me i should send it in writing via email to [Email Removed] I did that on 10 January. After no response, i contacted Mweb again on the 14th and was told i should fill out the ...