On the 17 and 19th Dec 2012 I sent MWEB a request to transfer my domain and transfer my email. The 17th REF# 20121217000009 request I was sent the wrong form by mweb and sent a new one to complete which I did on the 19th Dec REF# 20121219004474. On about the 11th Jan 2013 my email address [Email ...
We are sitting with a slow connection for the last 3 to 4 weeks now with MWEB blaming Telkom but in the mean time we are not getting what we paid for. We also applied for an additional DSL line to be bonded to the current line more than 4 MONTHS ago but also Telkom's get blamed for the additional ...
Hello, I have been an MWEB subscriber since July last year, and when I was contacted by the sales agent (Dean Heuwel) I was promised that on sign up I would get a R500 voucher to use at any store. (Any store). After sign up I tried getting in touch with Dean but have not been successful. Emails ...
I am so disappointed in service I received from Mweb and Telkom. My grandmother has been battling with her internet connection for 2 months now. She had a great connection and could stream radio stations and watch youtube video's but since December 2012 the internet connection has become so slow ...
Cant believe that it take 24 to 48 WORKING HOURS 10 HOURS BACKLOG to delete and add an email address - or change it. (they only work 6 hours a day) ...
Today at 5pm, my internet was cut off and when looking into it - a message box appeared saying "Your account is cancelled - error 602". Upon phoning the customer support number, after being on hold and cut off numerous times for over an hour, I eventually got through to one of the agents. ...