I sent a mail in to both billing and technical as I was unsure of which department to contact. Got the auto response back and have not heard anything. CAS-1731948-QF638K CAS-1731945-4QHP66 A friend emailed in the same query this morning and got a response by 9.30 and 20 hours later after emailing ...
I am tired and frustrated with your internet service while I pay you each month. I have been complaining here several times but I feel like cancelling the service. I signed up a 24 month contract using 3G getting 3gig of data per month. My average usage in a month is 500mb per/month but believe me, ...
I am trying to open a web hosting account, ie. set up a website and unfortunately chose to try do this with mweb as what they offer seems the best value. Over three days I have wasted over two hours telephone time and money with their useless call centres and agents. When the phone is eventually ...
THEY HAVE BLACKLISTED ME WITHOUT CONTACTING ME! MY LAWYER WILL DEAL WITH IT HOW PATHETIC I DID NOT EVEN SIGN ANYTHING WITH THEM AND I GAVE THEM NOTICE! @! @!!! THEY MUST GO AND @! #$%^&*()_ )(*^&$%%^*( THEMSELVES ...
I signed up for a Mweb 10mbps contract on 07/01/2013. On 17/01/2013 I contacted the call centre with regards to my download speed being 1Mbps. The contact person responded and said that the Telkom line only allows for 1Mbps and that it would be reported and the problem be solved in 7days ...
THIS PROBLEM IS STILL NOT SOLVED! THEY SAID THEY WERE PROCESSING MY CREDIT - I MADE IT CLEAR TO THEM THEY OWED ME 2 DEDUCTIONS AND STILL THEY SEND ME A BILL THAT I OWE THEM FUNDS! THIS IS UTTERLY RIDICULOUS - SINCE NOVEMBER THEY HAVE BEEN MY MONEY AND NOBODY IS SOLVING ANYTHING! INCOMPETENT!!! ...