I have an email address with MWEB which I've had for a decade, which, at R480 a year for an addresss is overpriced, but that's another matter. My company will not, due to, pay any emailed invoice. They will only pay on a mailed hard copy. I have records of numerous items of correspondence with MWEB ...
I recently had a problem with my ADSL line and the Mweb technical consultant was very helpful to solve my problem. Thank you for your long office hours, friendly consultants, real technical help, and for going the extra mile to help me! ...
I spent - 1 1/2 hours downloading the AVG internet security - I followed all instructions sent to me - I then went onto the my account under licenses and again followed the instructions - only to find out that it dowsnt work, I call the Call Centre and am told to "Just down load again" or ...
Vanie has produced poor service since she became our accounts manager. Failing to deliver our router promptly - leaving us with almost a 2 week down time costing our company thousands of rands. We had to get in our IT guy to repair and fix what MWEB had done and she took no responsibility and ...
I came back from holiday to find that my internet is not working. I tried switching off and on several times but still no success. I have now made 7 calls to mweb and each call centre person tries something new to make it work. The complicate matters the account is in my son's name and he is in ...
After replacing all my PC and ADSL infrastructure at home after lightning damage I wanted to connect to my MWEB account after everything was set up. Only to find out what process I had to follow to reset my password. They where going to email me a word document that I had to complete and attach a ...