Hi there i have uncapped 2mb adsl line with mweb and they say that i cant use it for uncapped as what i am paying for and because i use to much data they want to cancel my service witch i feel is wrong as i am paying for uncapped. Quote on what they say: You may not restrict, inhibit or interfere ...
I joined MWEB at the end of December I get line rental and data through them, it is now the 16th and it is still not working. The main reason I signed up is that I would get the first two months free and at this rate I will probably need those just to get this pathetic excuse of a product working. ...
My ADSL was not working when I came back from holiday. I spent an hour on the phone with someone in the call centre who didn't seem to know what the problem is. He said I should submit a password change request. I submitted a change Password form via Fax and my password was never reset. I therefore ...
I have a problem with my mweb service, and called the service center, after waiting on hold for a while i was told i was at the wrong dept and then transfered to another, and then cut off. I called again and could not believe that i waited 17 min for someone to answer, thus i hangup. End result no ...
I dont know how many more times I have to log this problem. Currently it is raining and yet again my adsl is dead. How hard can it be to fix this. ...
I moved at the beginning of October 2012 and contacted Mweb to move the line. Apparently I couldn't move the line, but had to submit paperwork so that Mweb could remove the line and give it back to Telkom. This has not taken place. We are now into the fourth month of Telkom charging me for a line ...