I am still worst off then I have been before had to pay for a credit report to see that Mweb is still listed, and still has not been updated on my credit report, after I got proof from mweb telling me that my account will be closed on ITC, and updated. I really dont know what to do next I am so ...
In August 2012, I experienced some technical issues with my website and proceeded to log calls with MWEB. They took several days responding to me with emails that suggested they had found resolution to the issue, but each response from them was more daft than the last one and what they made sound ...
My 3G signal does not connect to WCDMA as per my contract with Mweb. I can connect to a VERY SLOW EDGE only and some days I cannot connect at all!!! The problem has been ongoing for about two years and Mweb log case number after case number without ever resolving or addressing the problem. Between ...
I really want to thank Alarice Poggenpoel for her outstanding customer service, she's a real asset to the company. she's from the sale's department and was well informed (she knew her business) Alarice went the extra mile by contacting me and the responds is extremely fast as mweb always is. thank ...
I reported an ADSL line fault late Oct 2012. Early Nov 2012 the fault escalated to such a degree that I could not connect to the Internet at all for the next two months. I phoned Mweb and Telkom many many times until the line was fixed in early Jan 2013. During that time I had to drive to friends' ...
MWEB. I'm so glad I'm leaving you guys. With all of the competition in the ISP space, you still have the nerve to provide such bad service. Great business model I must say. Am still awaiting my reference number for my line transfer back to Telkom, which I was promised by Hoedaa. Get your act ...