Would just like to say i have never had such bad service from a ISP as i have had at Mweb. i was with them for 3 weeks, the service i got was poor, my line speed was shocking it took for ever to open web pages, evrytime i called they said everything fine on their side and i must restart router, ...
I've been without Internet now for more than 2 weeks due to Mweb's don't care attitude. My modem got damages but is still under guarantee. I ordered a new replacement from Cresta, The guy there, Thabo told it would take 2 to 5 days. Its been 7 days now and no modem. I tried phoning Cape Town and ...
I have MWEB at both home and business. Initially with Telkom ISP service, then moved over to Mweb. This has been a terrible move (backwards). MWEB fails in all departments, including call centre inefficiencies, password recovery, internet service stability, etc etc!! ...
Entered into 2GB/month Cell C 3G/HSDPA contract (12 months) through MWeb, Canal Walk on 1 March, 2013. According to salesman Jemaff Samuals, my street address in Franschoek did have Cell C, 3G/HSDPA reception. On installing sim card, found that Cell C has absolutely NO RECEPTION in Franschoek! Cell ...
I have been overbilled since I have upgraded to mweb's 2MB uncapped ADSL data Including ADSL line rental. According to the contract I signed and the Product pricing on there website, I should only be paying R599 for the data and line rental. Yet mweb has been invoicing and debiting my account with ...
I logged in and upgraded my account to a 10Mbps uncapped because I need to download some large files for a demo tomorrow. Going through the process I get a notice at the end saying the service will be activated on 1 April! I need it now! Phone the call centre, sorry, we cannot upgrade you ...