I started using mweb because their advert said surf and download as much as you like but now when im doing it they are giving me notice that i abuse the network. I have a uncapped account in my books it means unlimited. They already shape me during peak hours so what is the problem the dont stick ...
You must surely be offering the worst service in the ISP business - ever worse than telkom. Why can't you resolve our problems while our business cant trade due to an internet problem. ...
I contacted the accounts department to check on the status of my account as i could nt log on and idicated the account has been cancelled??? i was told that due to high usage??? REALLY! i signed up for the uncapped package and was under the impression i was paying for it. But never the less no ...
My internet was working perfectly up to and including 24 Jan 2013. I went on honeymoon and after returning 2 weeks later had serious speed issues and no constant connection. I have been in communication with Mweb quite often with the problem never being completely resolved. The latest is blaming ...
Mweb provides the worst service in the world, I called in this morning and the person I spoke to Mkele assisted me by asking my details, she pulled up the account while i was on hold, she came back and advised me what package i had, i gave her the nature of the issue, she gave me the package, and ...
Mweb has had our company down for a whole week with no incoming mails as they don't know what the problem is! They just put you through to their call centre who is just as useless as Telkom! It is terrible that they are allowed to criticize Telkom but they are just as bad. As of today, I have still ...