I would just like to point out that there is hope out there for the South African consumer. I was with another service provider before joining MWEB and YES, i will name and shame. I was with afrihost. Afrihost had just "upgraded" their lines and promised the world when, in actual fact, it ...
I note that MWeb has changed its support number to 087 700 0777. Many of their customers will be using a Telkom landline to call this number (previously 0861...). The service provider of the 087 number (I assume it is Mweb) will therefore not be included in most of the packages. Also MWeb will ...
I have logged an incident 2 weeks ago where I asked mweb to fix my internet, 2 weeks later, still no internet. They don't phone with any updates, the support / service is absolutely shocking AND, it is a business account. I am sick and tired of phoning them and asking for updates, and then best of ...
On 12-12-2012 I entered into a 6 month contract for ADSL data as per the promotion MWEB had at the time and still have up to 31-03-2013. The cost was clearly stipulated as R199 per month with the 1st 2 months free. From the 3rd month MWEB dediced to bill and deduct the amount of R326.93. The ...
Today Mweb has suspended my uncapped hosting account. I have spoken to their accounts department and our account is up to date. Their technical support is clueless and has no-idea what is going on. They have promised to call back on 3 different calls but nothing has happened. Very dissapointing ...
I contacted Mweb to apply for a contract on the 2GB CellC 3G contract incl modem for R129p/m. I was under the impression that their service was very fast and efficient, but mistaken. They told me that I need to pay an additional R199 for the modem delivery which will take between 5-10 working days. ...