Mweb changed message centre, constant problem. Was fine while they still had the old message centre as that one at least worked. They have now discontinued/removed the old message centre that worked despite not ironing out all the issues with the new one. This smacks of corporate arrogance where ...
Mweb have changed their email system. reminds one of the coca cola debacle when coke changed their product, which did not sit well with customers. Nevertheless, in using the new email system, i sent two enquiries to Mweb support (CAS-1802858-ZWYFSK and CAS-1802871-H00C8H) on 6 March 2013. Besides ...
I have been trying to cancel my ADSL line for about a month. Call center assistants keep on referring me to another department and then no one picks up or my call is just dropped. This has happened numerous times and keeps on happening. I finally got through and found out that they had the wrong ...
I got an sms last week saying there was an debit order that did not go off my account, so I saw it was mweb I paid in money into my account the same day and now I have no internet connection, there was no heads up nothing, they just switched it off, I think I will rather work directly with Telkom ...
I access my email via the internet on many occasions when I am not at home. Mweb have made changes to their service i.e removing the spell check facility and the facility to attach documents. Trying to get hold of Mweb technical department is shocking and so is their service. ...
Signed up for Mweb 2Mbps adsl line with uncapped data at the beginning of February. After downloading 30Gigs of data i was permanently throttled down to less than 0.2Mbps (less than 10% of the speed i am paying for) The throttling was re-set from the first of march but again, after 30Gigs i have ...