Signed up for a new ASDL package with Mweb. Opted to purchase a new router at same time. Router was delivered via courier but when installed line kept dropping. When removing new router and putting old router back line is stable. Conclusion is line is okay router is issue. Since the 25th February ...
Last week I logged a complaint regarding Mweb's poor client service, "no care attitude" and lack of communication towards clients. After sending several emails to Anwa Dollie to find out what the progress on our application was, he did not give us any proper feedback regarding the ...
In September 2010 I upgraded from an Uncapped Starter pack (R1071.00 per month) to the new Unshaped Uncapped service (R499.00 per month) At the end of Sept 2010 I was billed for the installation of the new service and the old service. After numerous calls and emails the invoicing eventually stopped ...
Herewith my cancellation of my uncapped adsl and my 1MB line with mweb as of 31March 2013. I have had endless problems with my line that you are unable / unwilling to get resolved. Earlier this week my line was down again and today I have had at least 2 disconnections with line syncs below what my ...
Went to apply for Cell C 2GB contract, I tell the assistant that I want a R0.00 limit once I've used up my 2GB, she tells me that she cannot but can make it R1.00 and I agree to that. Few days later, I get SMS from Cell C saying my limit is R350.00, I go back to the assistant and tell her about ...
I was so please the first time with mweb, now that I have moved to a new address, they are unable to help me properly and my internet is not on and not working. I have emailed the moving center, they turned it on to 1mb line, but my account is the 2mb uncap R599 per month, and they do not wish to ...