I did a sim swap with mtn at standton city on Saturday 30th nov 2013, still today my simcard is not activate call the mtn call centre still no solution and call the store manager and told me the person who helped me is still on lunch, i guess lunch is not over, tried call with no luck, worse ...
I did a sim swap on Saturday 30 Nov 2013 @ Northgate mall, on Sunday when i called 808 i was told it was not done. I had to go back to the MTN store to have it redone. On Monday, I called 808 spoke to Bongani, he told me everything was done and must give it a few hours. I tried again that evening ...
I have attempted to cancel my contract four times now, once in store and I have had to phone three times!!! I have been debited, had to send the debit order back and waste so much time phoning them to sort it out every single month now, not to mention the banking costs I need to pay for the debit ...
I have laid a complaint to MTN directly before and the problem was repaired for a couple of months.however, we are back there again. Firstly I understand that MTN throttles (not shapes) after 3GIGs on their MTN uncapped lite contract, but we are being completely throttled out of the internet and ...
YESTERDAY I TRIED PHONING AND NO ANSWER < EVENTUALY AFTER 3 HOURS I GAVE UP!! THIS MORNING ANOTHER HOUR OR SO! I AM CANCELLING MY CONTRACT WITH YOU... DONE!!! DONT BELIEVE ME! ( CHECK MY CALL LOG) ...
Good day MTN, I called MTN requesting itemized billing for July, August and September and the women Named Mphomotseng Sekese told me that i must fill in the form which she did sent to me, i filled in the form and sent the form back to her as she asked, she said she will send the documents forward ...