I have two MTN contracts. Both have passed their 2 year period. I have been calling MTN since Monday 25/12/13 and they have been giving me the run around. Everytime I call 808 they say they are transferring me to the cancellation department and then I hold for an hour. I have already called 4 times ...
I went to the randhart branch on thursday the 21st of nov to apply for a new contract for the samsung tablet ..which was the 1g top up... after a week they called me on the 28th that the tablet was there... i rushed off from work to get there but as always they have all the time in the world... ok ...
I visited an MTN branch for a SIM Swap on Friday 3) November 2013 and this was done and I waited the minimum 2 hours to 24 hours. 24 hours later my line was not working and I was on the call centre with customer services & technical - still no joy. Monday 2 December I got a new SIM card yet ...
Mtn Call centers never pick up or you hold on for 25min or more! it is pathetic serves!!! ...
We logged the complaint on Hellopeter about our contract special in which we were to receive a Samung TV, only 2 weeks later did MTN respond, merely stating that it will be escalated (after waiting since 2/09/2013) and now, yet another 2 weeks later we still do not have an answer. We are now ...
I purchase my S4 gallaxy at the store on July 2013 on contract and 4 month later I experience problems with my battery. The battery is swollen and doesn't hold charge so my screen was also affected (out of shape n bumpy) due to the extreme heat caused by the battery when charging. I visited the Mtn ...