My previous complaint (link below) was only partially addressed by MTN. The response I received did nothing to address the R1260, but instead only solved the incorrectly suspended state. https:///mtn/complaints/discreet-billing-60-above-credit-limit-1256974 ...
I've been paying more than I should for the past three months. On the 01 December I phoned MTN customer service to query my account and I spoke to the agent by the name of Thobeka Khuzwayo and she gave me the ref: 106685395. However, I asked her to check why i'm paid more than i should and she told ...
2 weeks ago I was in the Waterfront shopping with my mother when both of our cell phones were out of my bag. We went to the MTN shop in the Waterfront to block the SIM card and blacklist the cell phone, that was done now problem, BUT when we asked whether the cell phone was insured or not we were ...
We recently migrated our lines from another service provider to MTN and it has been!!! Firstly the phones took longer than expected to arrive and when they finally arrived not all of the lines had been connected and it seems getting the lines connected is as hard as pulling teeth from a bear!! One ...
I tried to call your call centre to ask them to change my debit order. They refused to assit because I forgot my tablet cell number. I have closed the bank account, please call me to get the new details. ...
Ek het 2 selfoonkontrakte by MTN. Ek is n getroue betaler. 5 Maande terug het ons n betaling gemaak by die bank vir die fone. 'n Paar dae daarna word ons selfone afgesit, gaan toe MTN Ladybrand toe, vind toe uit dat die verwysingsnommer wat ons gebruik het verkeerd is en dat dit we'll in MTN se ...