This is the 25th hour I have been trying to get hold of your contact centre at 808 and nobody ever answers. I even got up at 05h00 this morning to call hoping that someone would answer. This is totally unacceptable. My service has been suspended and I cannot get through to someone to discuss. If ...
The ladys name is jacky from MTN Northgate mall. I took my contract out on the 13th of November 2013 and was told i would pay a prorata on 1 december 2013 . well they just deducted the full amount today and i cant even get hold of the northgate branch as no one seems to answer the phones. The phone ...
I am someone that has allot of patience when it come to service delivery and feedback. I have been with MTN for well over 10 Years, never have i had any problems with any of my Cell phones until now. I have had really bad luck with the new Blackberry Z10 in the last 6 months. 6 weeks ago i sent my ...
On October 2012 I signed a 24 months contract with MTN Queenstown. not so long I experienced problems with the handset which led me to take it back to Mtn and I had to leave it with them for repairs. after some two to three weeks they called me to fetch my phone which came back with different ...
I took out a new contract but requested to cancel the phone contract within the first seven days. MTN took the phone back. Initially they said they would cancel the contract, but last week (after they kept the phone for a month) they refused to cancel the contract. Please can someone assist me in ...
MTN. you are shocking! I sit without a phone for 5 weeks. While HTC try to repair it. It fails the QA twice and they still sent me this rubbish HTC which has no reception where before it had plenty! How pathetic! I want a new phone! Coz if your accredited phone suppliers cannot cannot fix it right ...