I have contract through Altec Autopage on the MTN network, when I phone MTN regarding a network related problem, they tell me to phone Altec Autopage. When I do get through to MTN customer care, they can't even see my number on there system but they are the network supplier and my number is active. ...
I received a statement of account from MTN mentioning I have outstanding arrears, it also mentioned that I have 14 days to comply else it will be forwarded to legal. 9 days have passed when I went into an MTN store in tygervalley Cape Town, they mentioned that my account has already been forwarded ...
My phone got damaged on saturday night. On Sunday morning the 1st of December2013 i went to Protea Glen Mall to mtn shop for booking my phone for repairs. When i entered the shop one lady was busy with other client and the other one was just sitting and busy with a cellphone on her hand, she just ...
I received a notice on Saturday that i had been charged R15'000.00 for my MTN account. However this account is supposed to be capped at R4500. I contacted MTN to investigate, to be told that they could only start looking at this on Monday. Although this was painful there was nothing i could do ...
Hi there, I've tried to get hold of MTN Client Services 10 times today, with no success. After dialling 083 1 808 from a Vodacom cell it drops the call the moment you select "3" for Client Services. When you select "1" or "0" you reach someone from Sales, who are ...
MY ORIGINAL COMPLAINT - STILL UNRESOLVED AFTER GIVING THEM ALL THE DETAILS THEY ASKED FOR... WHY BOTHER ASKING ME TO FILL OUT ALL THIS IF IT'S GOING TO GET IGNORED ANYWAY?? My MTN contract phone has SUCH baaad signal!!! WhatsAp takes forever to send messages. If I'm speaking with someone it loses ...