Saturday past 11 am, I receive a text that my contact has been activate to another type of contract, then I got another text than ive been upgraded. I get a bill this am that my account to pay is R650??? I call the call centre, and am told i''ve migrated, and should go to the store where i had it ...
I upgrade my Data Package in Aug 2012 to 2Gb for R 89.00 p.m. but I am still billed R253.51 for 1Gb package. After struggling to get me statements I received electronic one's in Aug 13, upon which I noticed that I was still billed for the Previous package. I logged a call at the MTN Franchise in ...
I am still waiting for a response from MTN. MTN you cancelled my number after failing to respond to queries sent via your website. Now even email appears to be problematic... I maintain that since you fail to maintain communication, i should not have to pay the price - literally - for your ...
My phone was on Friday 13 Dec 2013. I had a sim swop done at about 14h00 on Friday. They said between 2 to 24 hours it will be activated. My husband phoned them on Saturday the 14th. They told me to remove the sim card wait 15 minutes and retry. I did that. Still no activation on Saturday. The same ...
On the 13th of Dec 2013 1. I went to collect my iPhone 5s gold 32g a gentleman named Isac gave me a phone without a plastic seal on the box, I asked him why no seal? He says it all came like this 2. I took the phone home that afternoon and found out there is two dents on the edge of the phone and ...
I recently upgraded my MTN contract. When I received my statement I saw that what I have been billed for was not what I agreed on paying. I noticed that there was an upgrade charge which was included in the installment something which was never mentioned by the consultant who assisted me with my ...