On the 9th of January 2013 my cell phone was. I proceeded to blacklist the phone and comply with all of MTN's contradictory information (MTN says 3 days - my policy docs state 30 days) and sent same off to MTN via facsimile and mail. On Wednesday the 11th, when I had still not heard anything from ...
I submitted my MTN insurance claim form on 9 December 2013, a week later the automated tele-prompter is still advising me that the claim form has not been received. This after faxing the form twice and e-mailing it as well. There is no agent who picks up when i choose the option to speak to one, ...
I took out a contract with MtN service was excellent at first, then my phone started giving me problems and I took it back, Mtn never picked up any fault and sent it back no one called me to tell me my phone was at the shop this is after a month I went in to ask what's going on and girl told me the ...
Hi My name is Thulele Moreki and on the 5th of november I called MTN direct to upgrade and get the wireless router that I saw [URL Removed] for R299, it said you get 3g plus 2g when you finish your 3g every month. I spoke to the guy by the name of Jeetendra Chiba from MTN direct who seats in ...
My cell phone has been replaced twice and is still not working properly. I asked for an early upgrade and they said it is obviously a problem with the model so they would give me a different model, but I was not given a reference number as they said they would email me all the details. Now no body ...
I have had problems with my Uncapped 3G Lite contract since I unfortunately made the decision to trust MTN and enter into a 2 year contract with them. Others that went with this "fantastic deal" have unfortunately shared this disappointing and frustrating experience with me. Thankfully it ...