Despite the Sandton store having a revamp, service levels and organistion are completely lacking. On entering the store there is seemingly no queing system, having waited 20 or so minutes till being assisted by a consultant i was then shifted between consultants who were mostly unhelpful. A ...
I have a Samsung Galaxy S4. About 2 weeks ago I was prompted to download a Samsung update which I did. Since then my battery does not even last 6 hours before needing a recharge, even if I do not use it. I charged my phone last night before going to bed. This morning it had only 9% battery power ...
I upgraded my phone yesterday and was not looking forward as this has always been a lengthy and painful experience. Marna assisted me with a great attitude and friendly manor. It felt like I've was there for no more than 10 minutes with great advise and a new lookout on the MTN brand. Thanks for ...
In March 2013, I renewed my Data contract. Since I had a modem, I agreed to a 2Gig topup to be deducted monthly at a cost comfortable to me. I am a mother of 2 school-going kids who enjoy surfing the internet, but have to be monitored and thus have a limit. In October however I had a major shock ...
Good day MTN. I would like to use this time to wish this problem you refuse to attend to a happy 1 year birthday. 1 Year and you can not solve a customers problem, nor do you even try. https:///mtn/complaints/7-months-and-still-no-service-1117296 ...
My son is on prepaid airtime with MTN, he gets R60 a month airtime, with this he loads R39.00 Blackberry service so that he can contact myself and his father when required and won't cost him additional airtime. On Thursday the 12th he loaded the BIS for the month, as he does on a monthly basis and ...