I called the MTN 1023 call centre on Saturday the 14th December 2013, enquiring a number for Sportscene, Sanlam Centre in Parow. Tania answered the call, asked for the number, she got the number asked to connect me, to which I answered a No, I would like the number to be text to me. She got annoyed ...
The last account I received from MTN was in JULY 2013. On my Internet Bundle if I am an hour on internet the first day there is 1GB gone. HOW IS THAT POSSIBLE??? I phoned customer care twice to sent me an itemized billing for the last few months to see why my payment this month is TRIPPLE the ...
I spoke to a good friend of mine that took her phone in for Repairs at the Eastgate MTN shopping centre and she had it returned to her in 3 days after repairs. On the 9/12/13, I booked my phone in for repairs at the MTN Shop in Eastgate (across Chicken Licken close to Checkers Hyper). Gloria ...
To left Vodacom was the worst thing I ever did and this for Mtn (mtn is worthless to me). Its been 90 days now and my account is still not correct. There was promised that i will only pay R510 per month but every month they charged me R750. what for?? I call time to time and they promise to get ...
I am writing this report because I am dissatisfied and disappointed. I applied for an upgrade online 2 weeks back and a guy called Thabo called me back and supposedly processed the upgrade for me (Cell no: 0786150639). I waited for a week waiting to hear from the courier company for delivery ...
It has been a month and MTN have not responded to my query logged on 24 November 2013 regarding the various debits on my data card 0832557525 allegedly for SMS that have been sent from a SIM card that is permanently in a modem that is not used for voice or SMS. They continue to debit me for SMS ...