On the 3/12 I had Vaughn from MTN Musgrave (shop 117) come through to upgrade 3 company contracts and 1 personal. In this meeting he said that stock was available for 3 of these upgrades & 1 we would have to wait 2 weeks or so for. By the 6/12 I had not heard from him and I had to call on ...
I have a 24 month cellphone contract with MTN in 2012 december the phone was a few months old then the speaker died i took back to them for repairs then i recived a horrible service because i had to wait for more than 2 weeks to get it back and that was after i put up a fight and mailed their head ...
I applied for a cotract phone on the 4th of december 2013 and received a response on the 7nth saying my application was approved. I went there on monday the 9nth December 2013 to collect my phone, to my surprise after queing, i was told my credit limit does not allow me to take another phone, my ...
I have been a MTN account older for the past 5 years and I still find myself questioning why I continue to renew my contract with them!!! On 5/12/2013 I upgraded my contract. I also asked the agent about the 'use your own' option. She insisted that the BIS does not have to be activated and that the ...
MTN Business accounts department do not acknowledge proof of payments emailed to them and they process them only on 22nd of the month... conveniently late for them to change the debit orders so you end up paying extra. MTN to reimburse me unpaid fees and to please find someone who will respond to ...
I previous lost my phone. It was bad for me because i lost much on it but i told my self i'm not the only person to loose a cellphone. I have insured my phone via MTN for things like this and i was told that "if i loose my phone i will get a new one".i called MTN Insurance department ...