In January 2013 I went to the mtn branch, at Liberty Midlands Mall, Pietermaritzburg and asked to purchase a Top up contract for there Acer Laptop and MTN modem. The contract was suppose to be a top up contract of R329.00 a month, and the sales consultant confirmed and gave me the impression, that ...
I upgraded to a new Nokia 1020 and had to do a SIM swap to a new micro SIM. The person at Mtn in Mimosa Mall who did the upgrade there said it would be active in three hours. That was Wednesday 11 December 2013. After two days I started Phoning the Customer Care lines and also contacted their ...
In June last year I signed a 24 month contract for 2G a month. Due to increase in usage I have tried to increase this to 3G per month and pay extra. MTN says go away you must buy ad hoc bundles. Mtn Motto is "Stuff the Customer" and they really live up to it ...
Goeie dag. Graag wil ek net asb duidelikheid kry op die aard n kontrak met MTN. As ek n kontrak met MTN het, wie gee MTN die reg om ander goed op my rekening te laai soos bv... Intergrade en Mira netwerk! As ek komtrak teken met enige maatskappy vir n sekere bedrag kan ander maatskapy mos nie ...
MTN has deceived me AGAIN!!! I called 808 (Customer services) yesterday to sort out a problem THAT MTN CAUSED FOR ME!!! As expected, no customer service agent really knows what to do or how to help you when the issue becomes a little complicated, so they pass you on to this and that department! But ...
I am now receiving another invoice! the first payment was taken off my account after I have cancelled this contract as the device was faulty I could never use it, I cancelled this contract within 4 days of receiving it, I should not have been charged a cent! this is now the second invoice you are ...