I had a 2GB per month Data contract, which had been running for 21 months, and I never exceeded the contract fee of R149 per month. In October I signed up for a voice contract as well, and mtn messed it up totally. It took a week before they got it working, and included a number change required to ...
I opened up a contract for the iPhone 5S for R200 airtime, 200 SMSes and 500 MB of data per month on top up anytime 200. I received my airtime (R200) and only 25 SMSes and NO data. I went to the store where I received the contract and they stated that I should only receive 25 SMSes instead of 200 ...
Deborah Watson kindly reviewed my account and advised me she could do an upgrade to a samsung Galaxy 4 on a 350 my call package for R399 pm. I took notes as she spoke. Several weeks later she emailed me the contract, having effected the upgrade in August. My problem is: 1) The contract states R499 ...
I took out an MTN CONTRACT with the HI Store in Canal Walk Century City on the 10 November 2013. The phone did not last a month before it started giving issues, lines across the screen and switching off on it's own. I went to the store where the consulltant stated she has to book the phone in... ...
For 3 months I have not received my invoices and have called MTN to rectify the matter, without success. I have escalated the matter to Supervisors who assured me that everything is in order, however, the following month we sit with the same problem again. Everytime I call about the problem, it is ...
They put my line off I pay the stupid contract n its going for 3days nw n yet im stil waiting for my line to open. I fone 808 n its benn 3hours n im stil waiting to be helped n this has been going on for 3 consecutive days already not at all impressed! ...