Ever heard of the phrase: "You can't complain a about the service because their is no service at all? " MTN is a VERY good sample of this. As instructed by MTN on my previous complain, my Nokia N8 (IMEI # 356237040495523) was returned for repair to MTN SP, Bloemfontein on 19 December ...
Went to Boksburg MTN to Migrate my package from Voice to data. Queen, the lady that helped me said it will take 3 days to Migrate my number. 3 days later I phoned her to find out what is happening with her reply that MTN can not do the migration but she knows it is possible and is waiting for ...
This will be the third time i will be sending in my NOKIA E-7 for the same problem, the charging block is faulty. I phoned MTN and told them the problem, i asked that i get either a new unit or if that they upgrade my contract earlier as it causes a great inconvience for me as i use the phone ...
I upgraded my contract in December for one of those specials that include a tv. When I upgraded i was told I should recieve the tv by 1st week of January. On wednesday I called MTN lakeside mall to find out what is going on. The guy that answered the phone said he would find out and contact me. I ...
Ive been looking through the previoys reports on MTN and have seen that bad service is a trend at MTN. I was due for an upgrade on my My Call 100 top up contract in January. On the 2nd of january i went to do the upgrade and asked to stay on the same package. I received my new phone, Galaxy Mini. ...
It took over four weks too get an upgrade of my phone - because nobdu abve the store assistants were eithe competent, or energetic enough to do anyhting about the pbolem. Numerous messages and emails were never ANSWERED. And the staff are not empowered to do anything and the rest of the MTN staff) ...