So last week Saturday at around 9.30PM I bought airtime Today is Sunday morning at 12.40AM A WEEK LATER and as of yet my R150 still hasn't been loaded It's come out of my bank account to the correct phone number!!! I've checked this repeatedly What the is going on with you people!!! Last week an ...
I subscribed to a 2GB data bolt on bundle in April 2012, and was paying 149 per month. I recently called call centre in early January 2013 to reduce my bundle to 1GB as I hardly use 2GB. I was then informed that the 1 GB is more expensive than what I'm paying now. A minute later call centre agent ...
Waiting in the queue for over an hour with 4 staff in Sandton city on Saturday. The store is minute for one of the busiest shopping centers in the Southern Hemisphere!! MTN has a market capitalization of over R330bn on the JSE!!! This is insanity!! Week after week there are queue so clearly Mtn are ...
I went to MTN Parkview last week because I was interested in upgrading to the Samsung Galaxy S3 and being on a topup 350 it would cost roughly R500 for R350 airtime and 150mb data. I was concerned about the price since you only get 150mb data which would not last me long. I stated this to Neo the ...
My claim with 24hr mobility/admin plus was authorised on the 20th Dec 2012. went to the store to process the claim and was told 26th dec is a holiday and the insurance house doesnt work but they will call me the next day for the phone. 3 weeks down the line no phone call was made to me. went to the ...
My mothers cel phone was on 10-01-2013. She requested a simswop and a new simcard at MTN Westwood Mall branch. The person attending to her (Dumisani), erroneously allocated her MY cel number instead of her original one. (We have 4 contracts on the one account for different family members). The ...