Waiting in the queue for over an hour with 4 staff in Sandton city on Saturday. The store is minute for one of the busiest shopping centers in the Southern Hemisphere!! MTN has a market capitalization of over R330bn on the JSE!!! This is insanity!! Week after week there are queue so clearly Mtn are ...
I went to MTN Parkview last week because I was interested in upgrading to the Samsung Galaxy S3 and being on a topup 350 it would cost roughly R500 for R350 airtime and 150mb data. I was concerned about the price since you only get 150mb data which would not last me long. I stated this to Neo the ...
My claim with 24hr mobility/admin plus was authorised on the 20th Dec 2012. went to the store to process the claim and was told 26th dec is a holiday and the insurance house doesnt work but they will call me the next day for the phone. 3 weeks down the line no phone call was made to me. went to the ...
My mothers cel phone was on 10-01-2013. She requested a simswop and a new simcard at MTN Westwood Mall branch. The person attending to her (Dumisani), erroneously allocated her MY cel number instead of her original one. (We have 4 contracts on the one account for different family members). The ...
I am suppose to receive my billing statement every month for my contract. It started 4months ago that for some months I don't receive the statements, and I have to make calls to call centre to request for the statement to be email to me. I requested MTN to fix the problem so I can receive my ...
On 31 December 2012 I've handed my phone in at the the Paarl Mall branch. The salesman told me that the phone will be ready for collection on 16 January. I On phoning their technical call centre today the phone has never been handed in to them and still at the paarl mall store! This means for 11 ...