27 Sept 2012 I logged complaint 901986 here, problem in detail again below. Farhaana (REQ:1219175) in response sent me a form to fill in which I did and sent back. Closing in on 6 months later and I am still experiencing ALL the problems mentioned and finding it impossible to get feedback from MTN. ...
I am not happy at all in writing this mail to you. On 01 January 2013, the beginning of a new year, on a beautiful day, a transaction went through from my account with reference MTN SP A4456962. I am not familiar at all with this account although I do have an account with MTN, reference number MTN ...
MTN Cell No 083... my number (since dawn of MTN). Contact - under company name. Never missed a payment, ave mothly R2600-00. Various issues: Incorrect VAT number (various attempts to fix, No response). Handset lost in aircraft incident, - needed early upgrade. I suggested offering various options - ...
Phone was delivered after a few calls was made to change the delivery address, now someone else signed for my delivery, and i still dont have my phone. I did call the callcentre but does not get joy. The Call centre was called on the 24th Dec '12, 28th Dec '12, 31st Dec '12. they even called me to ...
I have been trying to port my number from mtn to cell c since Sunday, 6 January 2013. After approximately 15 attempts to port from cell c still no luck. I have called the Helpdesk on numerous occasions and after each attempt to port I receive an SMS indicating that my operator has declined the ...
Jaco is the only one trying to assist me as client in this matter - I have previously reported this complaint on HelloPeter and MTN responded positively, but then just incompetence thereafter. Refer mails below. Jaco, I concur with your sentiments 100% and salute you for the honesty and integrity ...