I did an upgrade on the 8/01/2013 and it was approved by Lebogang who works at upgrades department and the guy who delivered the phone did not accept my copy of my passport yet it was certified and i even showed him the original passport (the reason he refused to accept it, he said the photo on the ...
Baratoa Mothae is one of the most helpful customer care consultants to have worked for MTN. I ordered a laptop online and received wonderful telephonic support from her. I eventually received the gadget in good working order within a week, with no hassles at all. Please keep up the great work. ...
I requested a Sim swap on Sunday 6 January 2013, its now Friday and im still not on line. MTN's call centre is useless!!! The Norwood branch has been helpful in trying to sort out the issue but they are botlenecked at MTN back office. if im not online by 12pm today, i will have no option but to ...
I went to two Mtn stores on the launch day of the Iphone 5 very excited to get a new phone as my current phone is starting to be very slow and unresponsive (My upgrade has been available since end of August). Both of the stores only received very little stock, not enough for the demand, so I was ...
This also refers to my previous post. I am still experiencing network problems in my area. I have called the network coverage department on numerous occasions, but nothing has ever been done to resolve my problem. Dates of calls i have made are;01/11/2012, 13/11/2012 (spoke to Romano), 07/12/2012 ...
The initial contract was taken in January 2011 at Carlton Centre. When i called through to the call centre (8080) i was told by the consultant (Stevenson) that my contract start date is September 2012, I then explained to him that it wasn't the correct date, that it was reactivated because it was ...