Hi Wenzile This is with reference to report https:///complaints/mtn-are-more-incompetent-than-all-others-combined-964848 I have received poorer service from you than the MTN store, which is aligned with my expectations from MTN. What a pathetic 'service' provider. People had to wait in a queue for ...
MTN Prestige boasts on their website about upgrading to the latest technology as part of the service! I contacted them when I wanted to confirm eligibility for an upgrade and was promised a call back which didn't materialize. I had to call again only to be told I would be put through to another ...
I was due for an upgrade in July 2012, however with the launch of the new I phone 5 in December took a decision to wait. I had advised the corporate call centre to call me once the phone had been received. On launch date no call received of which i called and was advised stock had been delivered ...
I'm a very patient person and personally I've never really understood why people liked complaining so much BUT when it takes you 4 weeks go up and down to a MTN shop trying to acquire an internet contract, I guess that's where even I draw the line. I have never in my entire life been witness to ...
So last week Saturday at around 9.30PM I bought airtime Today is Sunday morning at 12.40AM A WEEK LATER and as of yet my R150 still hasn't been loaded It's come out of my bank account to the correct phone number!!! I've checked this repeatedly What the is going on with you people!!! Last week an ...
I subscribed to a 2GB data bolt on bundle in April 2012, and was paying 149 per month. I recently called call centre in early January 2013 to reduce my bundle to 1GB as I hardly use 2GB. I was then informed that the 1 GB is more expensive than what I'm paying now. A minute later call centre agent ...