Ive been looking through the previoys reports on MTN and have seen that bad service is a trend at MTN. I was due for an upgrade on my My Call 100 top up contract in January. On the 2nd of january i went to do the upgrade and asked to stay on the same package. I received my new phone, Galaxy Mini. ...
It took over four weks too get an upgrade of my phone - because nobdu abve the store assistants were eithe competent, or energetic enough to do anyhting about the pbolem. Numerous messages and emails were never ANSWERED. And the staff are not empowered to do anything and the rest of the MTN staff) ...
One of my contracts is due for upgrade. I want to get the Galaxy Note 10.1 (N8000) on my voice contract but according to numerous people at MTN I can only get it on a data contract. The N8000 has voice capabilities. So how am I supposed to use the voice capabilities if I have a data contract? I've ...
I have a 2GB 3G internet contract. Each month brings billing surprises. The service is supposed to cost R149 per month, but often is more than twice this amount because the "cap" has been exceeded. MTN offers a service, which is supposedly capped, but it isn't. They provide no way to know ...
I am still waiting for feedback as per message from MTN below. Could someone please get back to me ASAP! Hello Imeanreallynow!! Thank you for bringing this to our attention. We value your input and also appreciate the time you took to raise your concerns with us because it is only through ...
My boyfriend took his BLACKBERRY in for repairs at the Midrand repairs, because they keypad was not working and the told him that the phone is liquid damage because of sweat... i mean how is that possible. and to make it worse the charged him R5000 to repair the phone... when he spoke to the ...