I have asked MTN to put me back on prepaid after being a contract customer for 4years.
I received an sms "congratulations, you are now on MTN pay as you go"
I got a new contract from Cellc and wanted to port, the port request was declined by MTN.
I phoned 173 but get a message "all lines are busy, please phone back later"
WHY WAS MY PORT DECLINED??? WHY AM I NOT ON PREPAID AS THE SMS CONFIMRED?
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