I have been a client of MTN for 10 years. I have been getting messages saying that Im in arrears which Im not, after complaining to the call center they stopped. I pay them every month on the same day. Now because I made a payment on time but the day was a SUNDAY there system did not pick up the ...
So where should i start... i have been with MTN since i got my first phone... the problems started when i got my first contract phone, i got a Blackberry torch it had so manny problems its was not even funny the sent it in five time and each time it came back even worse i have two 3G, s with MTN ...
My MTN contract was cancelled a while ago and it took effect on Sunday. Since then my sim card and number haven't been working. I spoke to a person at MTN on Sunday morning and I was told my that my number was deleted because my contract ended. This is ridiculous. I have been on three other ...
I purchased airtime yesterday via internet banking and the airtime hasn't come through yet. I then called customer service and they told me that there is problem and there are technicians working it. Still today almost 12 hours later the problem has NOT been fixed. I tried calling customer service ...
I got new phone delivered to me on Thursday 17th January 2013, haven't had stable net work connection since then and I have been sent from pillar to post and been to do all kinds of rebooting the phone. Today Wednesday 23 January 2013 I spoke to Themba Ncube who reports to Ronel Mooroogasen and ...
My service has been suspended 3 times since December. after my 1st call they apologised and said it was a mistake and then turned my service back on. Then about 2 weeks ago, same thing. Called them and they said that they couldn't debit the December amount because the credit card expired so we gave ...