It's been almost a week and I have not received any positive feedback bar the generic "apology and we're working on the matter" response. I can assure you that I will seek legal advise if the incorrect amount is debited from my account again this month. I work on a very strict budget and ...
Good Morning My contract expired in mid 2012 and i see that the contract was changed to another one and i have been paying R100 per month (which i do not have!). I expected the contract to expire- not to carry on without my approval or signature. I would pelease like all moneys i have paid to be ...
I'd had this MTN number for years before I got a Top-Up contract on the number. I recently found myself unemployed and needed to cancel the account and revert back to pre-paid. I was advised to send an cancellation email, unfortunately I was not aware that requesting to cancel the contract would ...
MTN damaged my cellphone, now they refuse to work on it, because they dont work on physicaly damaged phones?? HELLO MTN!!! Please read my complaint again!! There is no physical damage to the phone!! I had a software problem with my phone, wich after months of no reply from you, I took to a private ...
Your service is appaling and unprofessional. Since Saturday i've been send back and forth to get my phone reconnected, till today, Tuesday, i had no success. Eventhough my acc. was paid in December, via internet banking, i was disconnected due to 'non-payment', without prior notification. I've been ...
I bought a one year internet contract from MTN, and I'm rather going to get ADSL, even though I doubt that I will be able to cancel the contract at MTN. Every day is a battle to get connected, and once connected it is a matter of time before I am disconnected, it sometimes take up to an hour before ...