I have two contracts with MTN.Last month my airtime just started disappearing rapidly. This month the same thing happened on both numbers.1st number. I had - R20.00 balance, on the 21st my account was recharged then I had -R120.00 I checked my balance yesterday (22.01.2013) it was on R65.00 I then ...
I took my phone to the store on the 19th of December, 2012 but I'm yet to get it back after a month. Funny enough my contract includes BIS which i did not have for a period of 27 days but the monthly instalment was never reduced. on the 11th of January, I called mtn repair centre after two weeks of ...
Shocking treatment I received from mtn staff! I'm don't have a contract with MTN but there is a judgement against my name put in place by mtn for non payment. I visited the branch in Pavilion Durban to report the matter on the 9th October 2012. Ref:1263008. I was told that the matter will be ...
I have two lines on a top up contract with MTN. On the 14th of January 2013 I requested a breakdown statement from MTN since they kept on disconnecting my lines due to unpaid amounts I did not know of. After checking the attached statement I found that there was a discripancy/wrong invoice charged ...
MTN has no idea of the concept "customer care". I cancelled my contract on March 2012. The 24 months were up in Aug 2012. I signed a cancellation form in March 2012 which I understood are the requirement to capture then keep as a record and it had to be done 3 months before the contract ...
AT ABOUT 13:15 TODAY 23/01/2013 I WENT ON THE BLACKBERRY APP STORE AND DOWNLOADED 3 OR 4 FREE APPS. AFTER THAT I CHECKED MY ACCOUNT ON MY PHONE AND SURE AS I WAS BILLED FOR THAT. I PHONED MTN CUSTOMER SERVICES THAT TOLD ME THAT I AM USING THE MTN APN SERVER AND THAT I NEED TOCHANGE THE SETTINGS. SO ...