I have called the MTN coverage line a few times without success the past year. Only got reference numbers. I dont have proper voice or data coverage at my home in Secunda. The MTN data map shows that I should have 3G, but I dont even get proper GPRS OR GSM. ...
I live in Johannesburg midrand area, and the 3G connection for mtn is terrible. The MTN Online App says i have an HSDPA connection. However the connection is extremely slow, and therefore i cannot use my 2GIG databundle, meaning I am paying MTN every month for a service that they fail to provide! I ...
About a week and a half ago I got a contract at MTN (R299 3gb uncapped lite) product: Huawei e586. The very next day I returned the product because it was faulty as I have been told I have a 7day window to do so, since I returned it MTN has retained the product saying there is no stock at the ...
I have made several calls to cancel the contract, initially (Sept 2012) when I wanted to cancel it immediately (I had lost my sim card) I was told I will have to pay a huge lumpsum so I opted to wait until end of the contract to terminate, and was advised to call 3 months prior the end of contract ...
MTN Responded to me as stated below on the 18 Jan 13! It is now 23 Jan 13 and i still have not been called by MTN. MTN!! THEY BLACKLISTED ME FOR NOT HAVING AN ACCOUNT WITH THEM (WHICH THEY HAVE ACKNOWLEDGED IN WRITING), AND DO NOT CARE AS THEY HAVE NOT COME BACK TO ME WITH ANY ACTION PLAN ON HOW ...
This is now my third time complaining about the same thing and still no resolution or customer service from MTN. this is absolutely deplorable service and I am completely disgusted by the response from MTN. Mantoa replied to my last complaint last Thursday stating the matter has been escalated and ...