MTN reference : 00003375772 I complained several times to MTN via phone/ email advising of no/ degraded DATA / 3G service. I can hardly ever connect after 7pm with time-outs and packet losses preventing any pages from being loaded. I have complained to the service desk and management with no ...
This is my first and last experience with MTN, absolutely poor, unprofessional and terrible serivce, MTN comes to my company all the time offering deals and good service so i decided to take a contract with them, i sent my application on Friday morning, and around midday advised my payslip was ...
In June last year I had a problem with my phone, it was send in for repairs. In a short time I was informed that the phone was re-placed and I can come and collect. Short lived was my happiness. In November my phone was blocked by Mtn. After me driving up and down I was told that the repair centre ...
I;ve phoned them on 17th November for an upgrade on my contract, and for a new contract for my daughter. My daughter's phone was eventually delivered on the 11 th of December at 21h30 at night. Today is the 22nd of January - I'm still waiting for my phone!! They promise to deliver in 48 hrs!!! I've ...
My cellphone was on the 6th January 2013, on the 7th I faxed my blacklist request to there headoffice a week later I phone to ask for the blacklist code that my Insurance required from me in order to settle the case. then they say I need to fax a letterhead and my Id document witch I did immeditly. ...
On the 18 of JAN I phoned MTN Customer Care to get access to the Unrestricted APN for VPN. Once confirming the Cell number for which I need VPN access. I was put through to a person, this person gave me the APN: MTNAPN and told me that it would take 24 hours to get activated on Monday I tried with ...