MY TWO YEAR CONTRACT WAS UP IN DEC ALREADY, THE PHONE NUMBER IS 0837041906, I TRIED FIVE TIME SINCE NOVEMBER TO CANCEL MY CONTRACT, AS I LOST THE PHONE IN DECEMBER 2012 ALREADY, PAID A YEAR FOR A PHONE I DID NOT USE, BUT THAT WAS FINE, BECAUSE IT WAS MY CHOICE. MY FOURTH ATTEMPT I HOLDED ON FOR ...
I upgraded my phone in October 2013. I'm experiencing problems with it so i took it to MTN in Vincent. The shop assistant (Samantha) told me she could not assist me it's best that i go to the shop where i upgraded my phone. Upon asking her why, she explained that i would have to submit my warranty ...
On the 13th January 2014 I complained about a contract that has not been cancelled since September 2013 from MTN Direct. Despite assurances that the contract will be cancelled nothing has been done. I contacted MTN Customer service and I received the response below. MTN is happy to take my money ...
During the end of 2013 I complained about extreme high data usage on my MTN 2GB contract on Hellopeter.com because complaining at you outlets did not promise any positive results. Some lady gave me a now brainer reply about monitoring the data usage instead of attending to the problem. On 3 January ...
Hi, I would just like to start off by saying what a pain it has been dealing with you. Firstly, last year April (2013), I discovered that I was being billed for BIS (on an upgrade contract which was not a blackberry but a samsung). This was charged to my account from day one of when the upgrade was ...
So my issue in short, i called on 8 nov 13 to request a 1 gig bundle, i got more than that, i called back straight away to ask that the extra be removed as i only asked for 1 gig. i got charged for two 1 gigs and this money was taken out of my bank account in dec. i have been calling since then to ...