I upgraded my account on the 1 of Dec2013. It was a combo package for a Samsung S4 & a Galaxy 3 tab. I was told the phone will be active in 24-48 HRS & 24-72Hrs for the tablet as I had a sim card added to my number for the tablet. I have been battling ever since to get the correct data ...
Thank you so much to Bertie Bezuidenhout from the MTN store in City Mall Klerksdorp for the unbelievable service you provided this week. You went the extra mile for me and it puts MTN in a better light with me than most other branches. When I visited your store on 11 January as well, the line was ...
What is going on with the signal lately on MTN? I very seldom pick up 3G or HSDPA signal majority of the time its on EDGE and please don't tell me it is my phone as its not! I have colleges and friends experiencing the same issue, need I comment also on the amount of dropped calls or when you are ...
Checking my balances on my account from one day to the next over 300mb of data just disappeared with my phone only logging about 5mb of usage. Log the query get told will take up to 20 working days to investigate. Never get any feedback after a month and a half decided to try my luck to see if it ...
As per my previous complaint on Hello Peter in December, it is now almost 6 months later and my account is still not sorted. My poor branch in Bloemfontein has tried their very best and not even they can get their HEAD office to lift their buts and sort a problem. MTN you officially owe me more ...
I spoke to Trever Maseko on the 8th of January regarding the BIS service that i am billed for even after upgrading from a Black Berry to a Samsung phone. MTN is charging me for the BIS and am toldthat i was to have phoned and requested for the service to be cancelled only when am quirying the ...