Hi, I am disappointed with MTN. They have advertised combo deal and only to find out that they do not have stock of one item. I am on the 3rd week now waiting for the Samsung Tab3 10.1. What I find annoying is that the consultants keep saying they do not know when they will receive the stock and ...
I phoned the number on the website for contract cancellations - apparently it is not the correct number and they had to put me through to the correct department. Twice the phone rang and the call stopped ringing before it was answered. I then send a signed letter for cancellation through to the ...
My name was forwarded to vvm attorneys to recover outstanding funds for a expired cell phone contract that ended in June 2013.I was never contacted or informed about this. I received call from different consultants at VVM attorneys which was totally unacceptable as they were rude and had no ...
I have been a customer of MTN for over 10 years my average spend is R399 per month last month I received a bill of R15 000 which I queried with a call center agent who said they could not help me I went to a local branch for assistance and they too have said that the dispute will take 48 working ...
I have reported 4 times that my voice mail is no longer working. Each time I hold for at least 4 minutes to get thru I repeat the same issue, they put me on hold for three to five minutes. I am told they have reset and I must restart my phone and guess what it does not work! I left a message with ...
I had upgraded 2 contracts last year December when I queried if all the contracts were up to date and paid I was told everything is fine so we got the go ahead to get upgrades. 3 weeks into the new contracts both get suspended. I went back to the store to query about this they said there is nothing ...