My husband bought me a phone on the 26th of December 2013 at Jet Store in Phumlani mall. We were assisted by very professional lady by the name of Bongie. 8 days later the phone started acting up. I took the phone to Mtn shop in Irene where I was advised that they can't take the phone for warrantee ...
I have been trying to cancel my 2gig data contract since November. Even requested it a month before my contract expired. Went to the MTN shop in Kolonnade, called customer care, sent e-mails... NO LUCK. Still receiving the data and still paying!!! ...
I ordered the phone at an MTN outlet here in town for my next upgrade due this month. I had made the order mid December 2013 not sure of exact date. The lady who assisted me with this told me that it would take about a week or two for them to receive this order and since it was the festive season I ...
Hi I recently moved house to BayView, Strandfontein. I have been experiencing severe poor signal and cannot get any 3G coverage. I have been to my MTN store provider and they told me that there is nothing that they can do. I am a MTN contract customer (both cellphone and internet) for years and I ...
MTN and this company called SAMBA are scamming innocent unsuspecting customers of their hard-earned money. My airtime has been disppearing for ages until yesterday I decided to investigate the matter. The even have the nerve to claim I subscribed to thid SAMBA internet service when the phone in ...
I am trying to get through to a consultant to try and sort out my problem... been holding for 30minutes!!! ...